Step 4: (Skip to Step 5 if you have chosen the Send a code to my phone option) Sign in to your alternate email address to see account password reset email from Microsoft account team. When you select the second option, you will receive Microsoft account password reset code to your phone. Select Email me a rest link option and then click Next button to receive a password reset link to your alternate email address.Īnd select the later option ( Send a code to my phone) and then click Send code button if you have associated your phone number with your account. Select the first option if you want to receive a password reset link to the alternate email address that you provided during the sign up. Step 3: You will see two password reset options: Email me a rest link and Send a code to my phone. This video features Alec England, Service Desk Analyst in Lake Forest, IL.Step 2: Here, type in your email address and then enter the characters shown in the picture and click the Next button. You can also see more about this series with the hashtag #TechTipTuesday on social media.
Each video features one of Impact’s certified service desk specialists who lead the walkthroughs.
Step 5: Make sure Quick Repair is selected and click RepairĪccess step-by-step tutorials to fix some of the common issues users face on Mac and Windows machines, as well as Apple and Android phones. Step 2: Under Programs, select Uninstall a program Step 1: Search for and select Control Panel Step 5: Repeat for any other entries of Microsoft or Office Step 3: Click the arrow to open the full details Step 2: Scroll down the list in Windows Credentials to find Microsoft Office Step 1: Search for and select Credential Manager Step 3: Under User Information, click Sign out Step 2: Step 3: Select Office Account on the left-hand side Step 1: Click File in the top-left corner This error message has a number of potential causes, all of which you can find with a few simple steps.įind out these quick was to troubleshoot in this video, in which one of Impact’s expert service desk team members takes three different approaches to stop the frequent message from popping up and ensuring you’re logged in correctly to your Outlook account.Ĭheck below for all of the instructions included in this video: Tech Tips: Fix for When Microsoft Outlook Keeps Asking for PasswordĪ frustratingly common issue that comes up for users with Microsoft email accounts is when Outlook keeps asking for password confirmation.
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